CityAmble beta

Privacy, in plain language.

This page explains how the CityAmble website, trip planner and mobile app handle information. For a privacy question or a request about your information, contact support@cityamble.com.

The mobile app

The CityAmble Android app loads the trip planner at cityamble.com/trips in an in-app browser. The iPhone app will do the same when available. The account, trip, cookie, browser-storage, map and referral practices described below also apply there. The app includes an offline page and launcher artwork on your device. Links to other services, such as booking sites, directions, email and account providers, can open outside the app.

This public website

These information pages do not contain an account form, analytics scripts, advertising pixels or embedded third-party media; the homepage's one script only counts booking link clicks as described below. They do not set application cookies or use browser storage. Our hosting provider receives connection information, such as your IP address and the page requested, when it delivers a page.

Your account and shared trips

When you create an account through the web sign-up page, that page loads Cloudflare Turnstile, a bot check that runs in your browser; Cloudflare receives the connection information needed to run it and CityAmble stores only the pass or fail result for that attempt.

The trip planner offers Google sign-in when configured. CityAmble verifies Google’s sign-in response and stores a Google account identifier linked to an internal account. The current account database does not copy your Google email, profile photo or Google profile name. CityAmble does not ask for access to your Gmail inbox, calendar or contacts.

When a native sign-in option is enabled in the app, Google or Apple gives the app an identity token, which the app sends to CityAmble to verify your identity and establish a session. CityAmble stores the provider account identifier. For Apple sign-in, CityAmble also stores an encrypted refresh token so it can revoke access when you delete your account. Native sign-in availability depends on the platform and current configuration.

If you choose a traveler name, it is stored with your account and shown to owners of trips you join. We store the trips you create or join, your membership and access level, itinerary selections, saved places, dates, hotels, notes, purchases marked in the planner, completion marks and travel details you enter. A purchase mark records your choice; it does not process a payment.

People you invite can see the trip and its saved travel details. Editors can change itinerary and travel entries; viewers can read them. Trip owners control invitations and membership. Do not put passwords, passport details, card numbers or private information into shared trip notes.

Sign-in cookies and browser storage

The beta uses secure cookies for sign-in challenges and sessions. It also uses browser storage to remember planner preferences, recover saves and imports, and cache some route results. Signing out ends the current session; it does not delete your account, trips or every item in browser storage. Clearing site data in your browser removes local copies but does not delete saved server records. CityAmble keeps the time each sign-in starts. The site owner uses those times, with the dates accounts and trips were created, to count sign-ups and active accounts. This uses no analytics script and no third-party analytics service.

Maps, search and your location

The planner requests map tiles, place information, weather and walking routes from outside services. Depending on the feature and deployment, requests go directly to a provider or through a CityAmble service. Providers can receive requested map areas, place queries or route coordinates and connection information. The current planner uses services associated with OpenFreeMap, OpenStreetMap, Esri and MET Norway. Venue pictures can also load from outside image or venue websites; those hosts receive the image request and connection information.

Using your location requires permission from your browser or device. Location coordinates are used to find routes from where you are; they are not saved as your trip’s hotel or in the account database. Hotel-based routes may be cached in the browser session. Current-location walking routes are not written to that session cache. You can deny or revoke location permission in your browser or device settings.

Services that help run CityAmble

Cloudflare hosts the beta and stores account and trip records in its database service. Google, and Apple when enabled, provide sign-in. Outside map, route, search and weather providers handle the requests described above. If you open a booking, directions or venue link, that destination handles your visit under its own policies.

Support email sent to support@cityamble.com is forwarded to Gmail for handling. Your message and contact details are used to respond to your request. Please send only the information needed to explain the problem.

Optional referral links

Where CityAmble displays an optional booking link with a commission disclosure, choosing it opens the provider’s website. The link may include a CityAmble referral identifier and a campaign label that identifies where the link appeared. The provider receives the destination request and connection information and may use cookies or similar technologies under its own policies and your choices.

The referral identifier and campaign label do not identify your CityAmble account and do not contain your saved itinerary, notes, email address or account identifier. The provider handles booking and payment information. Read our affiliate disclosure for how a qualifying booking may support CityAmble.

CityAmble counts booking link clicks by provider, city and where the link appeared, and counts whether route, search and weather requests succeeded, without recording your IP address, account or anything else that identifies you.

Completed trip retention

Completed plans are automatically removed from trip lists after the retention date shown in the app, which is at least two weeks after the trip ends. This removes access to the plan through the app but does not erase its stored contents from the account database. Those records remain until the trip owner deletes their account. Export a copy before the removal date if you want to keep using the plan.

Your choices and requests

You can change your chosen name, remove saved travel entries and control location permission. Trip owners can revoke unused invitation links and remove members. The beta’s itinerary export does not currently include the separate saved travel entries.

Delete your CityAmble account or data

Request account deletion online, even if you no longer have the app. Sign in with the Google or Apple account connected to CityAmble. If your sign-in is no longer recent, sign in again. Review the affected trip counts, type DELETE and select Delete my account. Nothing is deleted until you confirm. If you cannot use a linked sign-in, email support@cityamble.com for help.

Deletion removes your account, linked sign-in details, sessions, memberships and invitations. It deletes every trip you own with its saved itinerary, travel entries and routes, including trips shared with other people. Those people lose access. Trips owned by other people remain, but your access to them is removed.

Copies other people already downloaded or exported cannot be recalled. This request does not erase service logs, backups or unlinked sign-in security records; CityAmble has not published a fixed retention period for them. Outside providers handle their own records under their policies.

To keep your account, sign in to Your trips and choose Delete plan on a trip you own to remove it from trip lists. Its stored contents remain in the account database until you delete your account. You can remove individual saved travel entries from a trip without deleting your account.

Changes to CityAmble

Features and the services they use can change as the beta develops. This page will need to change with them. The public website includes marked affiliate links; our affiliate disclosure explains how they may support CityAmble.